We are committed to your complete satisfaction. All ordered items here are closely to the word here "what you see on our website are what you get in 7 - 14days". Before enjoying easy exchange & return policy, You must contact us with returning shipping address before sending the items back. All items sent back to us must be in their original condition i.e. not worn, altered or washed, with all tags attached and the request should be raise up within 15 days after receipt.
All ordered items are the right items you pick here. We promise you of the right order package. So if returning right items for a refund: all returned items are subject to a 15% restocking fee. Shipping and handling charges are non-refundable.
We do not cover the shipping cost of returns or exchanges of right order package, you will be responsible for the shipping and handling costs. Additionally, we recommend that you add tracking and insurance for your own protection, as we cannot be responsible for lost shipments.
All returned merchandise should be sent to the shipping address we email you after you get the response from us.
Orders usually ships within 24-36 hours, once your order has been shipped, an e-mail will be sent to you within the next 48 hours reflecting that your order has been shipped with tracking numbers. It will indicate which carrier was used and a method of tracking the order to your door. Please allow 7 - 14 workdays for delivery. Orders May Be Delayed for the Following Reasons:
- "Bill To" and "Ship to" addresses are not the same.
- Order is pending a credit approval and verification.
- A product is currently out of stock.
- An order which requires special customization.
- An order is shipped to a special location such as Alaska, Hawaii, or APO/FPO.Delivery is guaranteed. In the event that your package is lost or seized, we will reship once at our expense. We are not responsible for any import tax or duty charged to your package. Import is the responsibility of the customer.
Any questions about the return policy, please contact us at firstname.lastname@example.org